Today we’d like to introduce you to Keywanda Ballard-Battle.
Hi Keywanda, please kick things off for us with an introduction to yourself and your story.
Being a highly motivated solopreneur / independent contractor with 30+ years of corporate and independent contracting experience, BattlePlan Virtual is interested in partnering with you.
Much of my ‘life’s work’ was performed at a high level [Management] in the travel industry [Airline].
After an early retirement from the travel industry, my next steps launched BattlePlan Virtual llc, first as a SMLLC specializing in virtual customer service, quality assurance and performance enhancement.
The second step involved growth and evolution to the current consultancy operating six business lines.
The skills, expertise and experience acquired during my journey are now contracted to companies with whom a mutually beneficial relationship can be shared.
Small Business Consulting….
BattlePlan Virtual will help you introduce or grow your business with results driven digital content . We produce content to seamlessly lead your customers through the journey from research to purchase to retention. We build content to:
▪︎Raise awareness about your business
▪︎Establish trust and authority in your business
▪︎Generate leads to your business and,
▪︎Increase customer retention
And, we do it with compelling, persuasive content that meets your business objectives.
▪︎We help business owners by first listening, then hearing and next applying consultative acumen acquired from experience.
▪︎We help business owners develop functional planning strategies to advance projects to the execution phase.
▪︎We stick with you and see you through to the “after” phase.
▪︎We help business owners with editing and revising proposals to increase the potential to acquire new business and elevate your business to the “next level”.
▪︎We offer business owners consultation regarding negotiations to help you “seal the deal”.
Battle Travel Management [BTM]….
BTM Offers:
▪︎Corporate, institutional and personal travel planning and execution, specializing in:
▪︎Comprehensive Educational Travel packages
▪︎Business and Leisure Travel
▪︎Event Planning
▪︎All Inclusive accommodations worldwide
▪︎Alternative accommodations worldwide [including hostels and homeshare [i.e.: HomeAway, Airbnb]
BTM’s focus is on the end-to-end customer experience.
BTM’s focus is on the end-to-end customer experience, acting in equal parts as concierge, advisor and confidant for each client. With the rise of worldwide mobile connectivity, the difference between an agent and a trusted travel advisor is magnified. For example, today, travelers can easily text or call their trusted advisor to address a problem mid-trip.
[Due to security concerns, BTM will not use social media to connect while customer is traveling, but will TEXT.]
The sheer number of travel and review websites, often make travel planning a daunting and frustrating experience for many consumers [for example: seniors, infrequent travelers, families, large groups of 25+]. Sifting, sorting through details takes TIME, which we seem to have least of these days. BTM will help you filter through the options and will offer the BEST recommendations.
Remember, “The Devil is in the Details”!!! When traveling, a “bad” detail can “break a trip” if you are faint of heart… or… if you are from heartier stock – a bad detail, at the very least, will aggravate you to the point of distraction…THIS is where BTM enters your equation, by offering a less stressful planning experience and a well-executed travel experience.
Administrative Support Services….
In addition to content creation and small business consulting, we offer 3 methods to support your business. These methods include administrative support services, travel management, event planning.
We help American businesses save time by providing administrative sypport. We’re not your average virtual assistant. Our team of experts works with you to find solutions for your unique needs and takes on the tasks that you need help with.
We provide administrative partnerships for a variety of scenarios via Administrative Partnership arrangements.
OUR NEWEST SERVICE OFFERING….
Municipal Governance Evaluation and Transition
BattlePlan Virtual provides a comprehensive analysis and evaluation of your municipality’s current governance structure. We begin by thoroughly studying the existing system and assessing its effectiveness through a detailed examination, which includes gathering input from the community.
We then benchmark the current governance model against similar and dissimilar communities to identify strengths, weaknesses, and opportunities for improvement. Based on our findings, we offer tailored recommendations that could include maintaining the current system or transitioning to an alternative governance structure, such as Home Rule.
If an alternative governance model is recommended, we assist in drafting documentation [i.e.: a charter] and guide the municipality through the necessary steps to transition smoothly to the new structure, ensuring compliance with all legal and procedural requirements.
This service aims to improve governance efficiency, responsiveness, and overall community satisfaction by helping municipalities evaluate, refine, or overhaul their systems of governance.
Last but not least, we offer a very diverse, creative, multi-faceted VIRTUOSITY BLOG at www.battleplanvirtual.com/blog.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
No, not always a smooth road but a worthwhile journey. After retiring from corporate work the struggle was determing how best to apply the wealth of knowledge and experience acquired during that time to a new life that inspired ME.
Thanks – so what else should our readers know about your work and what you’re currently focused on?
Rather than type that I’d prefer to offer my resume/CV and discuss with you via phone or Zoom call.
Do you have any advice for those just starting out?
Pay attention to EVERYTHING! Extract what you’ve LEARNED from every experience. Keep notes with dates from which you should develop a dossier. This will help you remember your experiences and give rise to how to apply the knowledge gained from them in the future. Keeps memory from getting fuzzy. This ensures that you remember who you are and what you’ve accomplished. Don’t let anyone make you feel that your past experience is no longer relevant.
Contact Info:
- Website: www.battleplanvirtual.com and www.battleplan virtual/blog
- LinkedIn: https://www.linkedin.com/in/keywanda-battle-a698a774/
